Blowing Off Steam

I just have to blow off steam because I hate it when we get boxed into the system. Pills. Gotta have em. Insurance dictates using mail order is cheaper than using the drug store so here we go. I ordered them on the 20th of August...They finally mailed them on the 1st or September. One package arrives on the 5th. Now, we're talking from Dallas TX to Houston TX -- a 3 hr drive --. The second one...well I start searching for it on the 11th...calls to the post office..."do you have a tracking number?"...call to mail order...call to post office "that is an invalid number"...call to mail order..."oh, gee let me call the courier service...oh, they say it was delivered to the wrong address on the 6th and then delivered to the Aldine postoffice on the 8th left on the loading dock, third class mail..." Now, this isn't even my post office...nor is it the main post office...it is just another neighborhood post office... No telling where it went from there. The good news is that they were billing me for these pills...the bill was in the envelope with the pills.

The clincher is I'm all out of pills. Four kinds. So, I go to my doctor, get a prescription for 14 days worth of pills which costs me extra money. Tell the doc that the mail order will be calling to get a new prescription to redo the pills to remail them to me. A day goes by. I think everything is cool. I'm a happy camper. Silly me.

I check my bank statement tonight. They have debited my checking account for BOTH orders of pills. Yep. $500 charge against my checking account. And yes, my account is going to be overdrawn. Here come the overdraft fees. I'm looking up the toll free number...dialing...get a customer representative after dealing with the dimwitted computer call routing device...and, of course, he can't reverse any charges, understand why I shouldn't pay for pills I don't have or anything else that makes common sense. In desperation, I ask for a supervisor. "This is Miss Warren, Mrs. Campbell. How can I help you?" Well, in the end, she reversed the charges for the pills I didn't receive. I still ended up with charges for the pills which I had intended on paying for on the 20th which leaves me real short for a week...but at least...knock on wood...no overdraft charges. But I made sure I did one thing. I stupidly had my account set up for automatically letting them charge my VISA. I've changed that to "NO". No more surprise charges against my account from them.... Ain't life grand?